Annual or Monthly Support Agreements
We have long and solid experience in establishing both solid operating environments for systems we develop for our customers as well as taking over the running of existing applications and infrastructures.
We collaborate with several of the largest hosting centers in Denmark, as well as implementation in the Microsoft Azure environment.
An operating and maintenance agreement with iSys is based on a number of well-defined KPIs for operations where we have a completely clear reporting on your infrastructure on a daily, weekly and monthly basis.
Using our own iSys System Monitor platform, we can collect monitoring of multiple server uptime, resource usage, etc. - but also include application-specific parameters such as opening a login page or implementing a scenario on a webpage and reporting on error and response time.
Contact us if you are interested in having a monitoring and operating agreement on your environment.